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WorkSource Complaints


We take complaints seriously. Our WorkSource Complaints and Grievance Policy provides you with important information on how to file complaints or grievances and what you should expect in those situations.



If you still have questions about the complaint process after reviewing the policy, please contact:

Your local WorkSource office


Complaint Officer
Employment Security Department
PO Box 9046
Olympia, WA 98507-9046


Language access

If you are an individual with limited English proficiency (LEP) and need assistance in a language other than English, please use the resources below:

Unemployment customers
LEP unemployment insurance information

PFML customers

WorkSource customers
Contact your local WorkSource office


Discrimination complaints

If you feel you have been discriminated against, please visit our Equal Opportunity page for information on discrimination complaints.