Unemployment insurance webinars

We offer live and recorded webinars that provide you an opportunity to learn how to manage your claim in eServices and hear subject matter experts answer frequently asked questions about unemployment benefits.

We use Webex to conduct our webinars. For technical help, contact Webex Support.

Live event! eServices navigation and UI questions

Registration is free.

During this live session we will:

Show you how to find information in your eServices account.
Present information helpful to those who have filed unemployment claims.
Answer questions submitted to us by email before the event.
Take questions during the webinar.

This webinar will be conducted using Webex. For issues connecting to the webinar, contact Webex Support. We cannot provide technical assistance.

10 to 11 a.m. Thursday, April 22 | Register

Webinar presentation (.pdf)

How to attend

Select the link above to register through Eventbrite.
After registering, find a link to the webinar by selecting the ticket for your event, and then the option to "View Links."
At the meeting time, select "View Links" in Eventbrite to launch the webinar.

Download detailed instructions.

Webinar videos and presentations

New to unemployment or have questions about the CARES Act extensions? Our webinars can help you avoid mistakes while applying for benefits, filing weekly claims or restarting your claim.

How to file your weekly claim

Guides you through the process of submitting a weekly claim via eServices. Explains “weeks summary” screens and what various items on the screens tell you.
English: Presentation (.pptx) | Video

Applying for unemployment benefits

This presentation will show you how to use our online eServices application to apply for unemployment benefits. We take you through the process of providing the personal and employment information needed to complete your application. We also will discuss important eligibility rules and processes.

Video:

Watch with subtitles:

English: Presentation (.pptx)

Restarting your unemployment claim

If you have applied for unemployment benefits in the past year and then stopped claiming benefits for a period of time, this presentation will show you how to restart that claim, if you need benefits again. We will show you how to do this using your online eServices account.

Video:

Watch with subtitles:

English: Presentation (.pptx)

More recorded sessions

Unemployment benefits for self-employed - Explains how to apply for regular unemployment benefits and the expanded pandemic benefits. Special emphasis on situations for those who are self-employed, independent contractors, gig economy workers, LLCs, S corporations, and sole proprietors. (Some content may be slightly dated but the overall process still applies.)
English: Presentation (.pptx) | Video recorded session

Unemployment benefits and Pandemic Unemployment Assistance (PUA) – Explains how to apply for both regular unemployment benefits and the expanded pandemic benefits.
Russian: Presentation (.pptx) | Video recorded session (Some content may be slightly dated but the overall process still applies.)

Navigating eServices and general unemployment questions
English: Presentation (.pdf)

Applying for unemployment benefits and filing weekly claims - Explains how to apply for benefits and file weekly claims online through eServices. Includes resources and help finding answers to questions.
Spanish: Presentation (.pdf)

Restarting an unemployment claim - Explains how to reopen an inactive claim online through eServices. Includes resources and help finding answers to questions.
Spanish: Presentation (.pdf)

Filing weekly claims - Explains how to file weekly unemployment claims online through eServices. Includes resources and help finding answers to questions.
Spanish: Presentation (.pdf)