Get your benefits by direct deposit

Apply for direct deposit.

You must apply for direct deposit online.  We do not accept written requests for direct deposit. We will return any written requests received to you.

The following is general information about direct deposit.

• Can I apply for direct deposit if my bank is not in the United States?No. Direct deposit is only available with banks or credit unions within the United States, including Alaska and Hawaii. Direct deposit cannot be sent to banks or credit unions in other countries, Guam, Puerto Rico, the U.S. Virgin Islands or American Samoa.
• What if I didn’t sign up for direct deposit when I first filed my application? You must wait at least 24 hours from when you filed your application for benefits. If you are currently receiving paper checks you can apply at any time.
• How long does it take after I sign up? It can take up to 14 days for us to receive account verification information from your bank or credit union. We will mail you a paper check until your account information is verified or if the information you entered does not match what your bank or credit union has on file.
• When is money available in my account? We transfer benefits to your bank or credit union within one business day after you file your weekly claim. But it may take a few days for your bank or credit union to apply the funds to your account.
• I have been receiving my payment by direct deposit, but my weekly payment did not show up in my account. What do I do? Please contact your bank or credit union to see if there has been any problem with your account that may have prevented the deposit. You must wait seven calendar days before we can begin to track your deposit.
• What if I move? It is your responsibility to keep your mailing address up to date. If you do not update your address, you will not receive important information about your claim. We may deny your benefits and you will be responsible for any overpayment of benefits.
• Is my personal information secure? Yes. Your personal information is secure.
  • The application is through a secure Web site.
  • If you remain on any page for 15 minutes, the application times out. Your information will not be saved and you must start over.
  • Do not use the page-back and page-forward buttons. If you do, any information you entered is erased and you must wait 24 hours to apply. This prevents someone other than you from paging back to view your personal information.
  • TeleCenter and WorkSource staff do not have access to your bank or credit union information.
• What if I change my account? We must again verify the new account information with your bank or credit  union and it could take up to 14 days to get verification. We will mail you a paper check until your account information is verified or if the information you entered does not match what your bank or credit union has on file. You must keep your account information up–to-date. We will send payment to the verified account number that you give us. You can change or cancel your direct deposit by following the steps below.
• How do I change or cancel my direct deposit? Go to the direct-deposit Web site and select "Continue." Enter your Social Security number, follow the steps to enter the security feature, and select the "I Agree-Continue" button. Enter your PIN and select "Continue." You then receive the option to change or cancel your direct deposit. If you cancel your direct deposit and later decide you again want payment by direct deposit, you must reapply and we would have to again verify the information with your bank or credit union.
• How long will direct deposit last? A direct deposit request stays on your unemployment file and lasts until you cancel the request online or until we receive notification from your bank or credit union rejecting payment.
• Will I get direct deposit payment receipts in the mail? No. We will only send you a receipt if we are reducing payment for some reason or if we are sending you other informational messages. For example, you had earnings during the week or you requested we withhold 10 percent for income tax purposes. You can verify we forwarded payment for direct deposit and the amount by calling the weekly claims line.

Before you apply for direct deposit, you need your bank or credit union account and routing numbers.