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WorkFirst Counselor (WorkSource Specialist 4)
WorkSource Operations Division

(1) Full-time position

Salary: Salary range 48 ($37,800 - $49,572 annually DOQ)
Recruitment number: D0108WSS44910XJK
Location: Walla Walla, Wash.
Opening date: April 4, 2008
Closing date: May 15, 2008

WorkSource Walla Walla is seeking a WorkFirst Counselor to provide services for Transitional Aid to Needy Families (TANF) parents and enroll them into the WorkFirst Program, as well as provide them with services through the WorkSource system.  

Agency profile
Employment Security Department (ESD) is one of the largest executive agencies in Washington State government. The mission of Employment Security Department is to help Washington's workers and employers succeed in the global economy by delivering superior employment services, timely unemployment benefits, and a fair and stable unemployment insurance system.

WorkSource Operations Division profile
WorkSource sites statewide and the Web site provide no-fee job-listing and referral services to match employers and job seekers. Special programs and services are available for employers, welfare recipients, veterans, farm workers, persons of disability, unemployment insurance claimants, youth and others.

The opportunity
As a WorkFirst Counselor, you will be a designated specialist and provide a range of employment and job training services to Transitional Aid to Needy Families (TANF) clients.  You will carry a caseload of TANF clients and enroll them in job search activities.  You will counsel and guide these customers and ensure that parents meet the participation requirements as well as ensure the success of their job search and employment goals.

Specifically, you will assess clients through one-on-one interviews.  You will use assessment results, work experience, education, previous performance, personal characteristics, and other factors to determine employment qualifications.  You will collaborate with area WorkFirst partner agencies to develop recommendations and plans suited for the needs of the parent.

We help Washington’s workers and employers succeed in the global economy by delivering programs and services with accuracy, timeliness, and quality.

Required qualifications
One year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or in another state’s Employment Security agency.

OR

Two years as a WorkSource Specialist 2 or equivalent class within the Employment Security Department, or in another state’s Employment Security agency.

OR

A Bachelor's degree and three years of professional level experience in social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement, banking, and real estate.

A Master's degree will substitute for one year of the required professional experience.

Additional experience in social or human resource services, public relations, or public contact work will substitute, year for year, for education, but NOT for the three years of "professional" experience.

College course work will substitute, year for year, for the required years of experience specified above.

Qualifying volunteer experience in the above defined areas of work is acceptable.  

Desired qualifications
We are seeking candidates who can effectively and efficiently provide high-quality services that consistently meet or exceed the expectations of our stakeholders.  The most successful candidate will have experience interviewing and assessing people, experience motivating and mentoring individuals, and experience identifying and removing potential barriers to employment.  We need someone who can achieve results and use customer satisfaction as a way to measure quality and job performance.  Recruitment and training experience is a plus.  Our work environment is driven by outcomes and performance expectations.  You will work on a dynamic team to achieve quality results.

Why we work here
Employment Security employees:

  • Make a difference in the lives of people looking for work.
  • Receive affordable, quality healthcare, including medical, dental, and vision options.
  • Get a generous, paid time-off package.
  • Enjoy an employer-funded retirement plan.
  • Can sign up for a deferred-compensation program, flexible-spending accounts and tuition reimbursement.
  • Work in a challenging and fun environment with creative, talented, and diverse individuals.

Application process
Your application materials must be received no later than 5 p.m. on May 15, 2008, to be considered for this position.

Complete and submit: 1) Washington State Application and 2) Letter of interest

E-mail application materials to Jennifer Kellogg, human resource consultant. Only electronically submitted materials are accepted. Completed applications are screened for the requirements of the position and forwarded to the hiring office for further screening, testing, and interviewing.

Other information
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.

Employment Security Department is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request for individuals with disabilities.

Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format can contact Jennifer Kellogg at 360-902-9571, via e-mail, or via telecommunications device for the deaf at 800-676-3777.