(2) Non-permanent full-time positions
Expected Duration: November 16, 2009 - June 30, 2010

The opportunity
WorkSource Affiliate Rainier is recruiting for two WorkSource Specialists to provide the entire range of services to our unemployed customers including assessments, job matching, job referring, and job developing.

Major duties

• Performs professional duties and ensures the resolution of complex customer issues.
• Responsible for and maintains day to day operations directly associated with unemployment insurance and the Claimant Placement program as necessary.
• Assists unemployment insurance applicants in all aspects of unemployment needs; interprets and implements policies and procedures.
• Shares information about programs, services and referrals provided by WorkSource partners to WorkSource customers/claimants.
• Gathers and maintains pertinent customer information in Services, Knowledge and Information Exchange System (SKIES) system.
• Uses the General Unemployment-Insurance (UI) Design Effort (GUIDE) to report activity to UI Telecenter.
• Interviews clients and evaluates work history and education for employment opportunities.
• Assesses and interprets employment and economic data regarding labor market conditions, occupational demand, wages, etc.
• Applies knowledge of UI eligibility to identify adjustment issues and when appropriate conduct fact-finding interviews.

Required qualifications
One year as a WorkSource Specialist 2 or equivalent class within the Employment Security Department, or in another state’s employment security agency.

or

A bachelor's degree and two years of professional experience in social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement, banking, and real estate.

or

A master's degree.

Additional experience in social or human resource services, public relations, or public contact work will substitute, year for year, for education, but not for the two years of professional experience.

College course work will substitute, year for year, for the required years of experience specified above. Qualifying volunteer experience in the above defined areas of work is acceptable.

Desired qualifications
Preference will be given to candidates that demonstrate the following experience/skills in their letter of interest:

• Experience with interviewing techniques and principles.
• Experience interpreting regulations and quidelines.
• Experience evaluating job readiness of clients by conducting individual assessment and evaluation of individual’s employment and training needs.
• Experience monitoring and recording data into multiple management information systems.
• Demonstrated basic understanding and working knowledge of job matching, referral and placement, job readiness, assessment techniques, labor market, community resources, and job search techniques.

Why we work here
Employment Security employees:

• Make a difference in the lives of people looking for work.
• Receive affordable, quality healthcare, including medical, dental, and vision options.
• Get a generous, paid time-off package.
• Enjoy an employer-funded retirement plan.
• Can sign up for a deferred-compensation program, flexible-spending accounts and tuition reimbursement.
• Work in a challenging and fun environment with creative, talented, and diverse individuals.

How to apply
Your application materials must be received no later than 5 p.m. on November 6, 2009, to be considered for this position.

Complete and submit:

1) To download an ESD application, click the link below.
ESD Application

2) Letter of interest describing how you meet the qualifications for this opportunity

Send your complete applicant package via e-mail to HRrecruiting@esd.wa.gov. Please reference the recruitment number in your email subject line.

To be considered for this position, you must submit a complete applicant package and follow the application instructions. Incomplete applicant packages will not be considered.

• Application materials must be in Word format (no PDF or scanned files).
• A signature is not required on the application form.
• Please do not password-protect the application form.
• Only electronically submitted materials are accepted.

The application package will be evaluated on quality and completeness as part of the screening/evaluation process. Should you have any questions regarding the application process please check the Frequently Asked Questions - Jobs at Employment Security page.

Agency profile
Employment Security Department (ESD) is one of the largest executive agencies in Washington State government. The mission of Employment Security Department is to help Washington's workers and employers succeed in the global economy by delivering superior employment services, timely unemployment benefits, and a fair and stable unemployment insurance system.

Employment & Career Development Division profile
WorkSource sites statewide and the Web site provide no-fee job-listing and referral services to match employers and job seekers. Special programs and services are available for employers, welfare recipients, veterans, farm workers, persons of disability, unemployment insurance claimants, youth and others. We are here to help workers find employment that leads to long-term career growth.

Other information
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.

Employment Security Department is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request for individuals with disabilities.

Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format should provide contact information via e-mail, or via telecommunications device for the deaf at 800-676-3777.