(1) Full-time position

The opportunity
WorkSource Everett is seeking a WorkSource Specialist to provide re-employment services to job seekers receiving unemployment insurance benefits by conducting in-depth interviews and providing job referrals, placement services and information regarding agency and partner programs.

Major duties

• Greet customers reporting for unemployment insurance specific activities; track attendance; review customer required paperwork for completion and accuracy; and provide direction as necessary.
• Perform professional labor exchange and re-employment duties in the delivery of direct core services to job seekers.
• Conduct in-depth interviews and document initial assessment/work history information into Services, Knowledge and Information Exchange System (SKIES).
• Provide resume review, job matching, job referrals/employment referrals or make appropriate referral to meet the training and employment needs of the job seeker.
• Provide information and answer questions to educate unemployment insurance customers one-on-one or in groups about options, services and/or resources available to meet individual employment goals.
• Track customer work experience activity.
• Provide organizational support to administrative assistant: coordinate monthly supply purchases; back up for payroll, timesheets, and equipment maintenance.
• Support Trade Act program and assist case manager with preparation and delivery of Trade Act orientations.
• Assist Administrative Assistant with staff payroll and timesheet duties; monthly supply ordering and purchases and equipment maintenance.
• Support Title V program and perform quality control of all new program enrollees and continuous quality audit checks on program participant files.
• Process timesheets and assist with payroll duties; assist with maintenance of client database; process and check accuracy of support service requests and create A-19 invoices.

Required qualifications
One year as a WorkSource Specialist 1 or in an equivalent class within the Employment Security Department, or in another state’s employment security agency.

or 

A bachelor’s degree and one year of professional experience in social or human resource services, public relations, or public contact work, such as: unemployment insurance, education, public relations, benefits programs, insurance claims, law enforcement, banking, or real estate.

Additional experience in social or human resource services, public relations, or public contact work as defined above will substitute, year for year, for education, but not for the one year of professional experience.

Three years of experience with the Employment Security Department, at a level of Secretary Administrative or above, may substitute for the one-year of professional experience.

Volunteer experience in the above defined areas of work is acceptable.

Desired qualifications

• Ability to communicate effectively, orally and in writing, in both group and individual settings.
• Experience developing and writing job openings.
• Experience evaluating job readiness of clients by conducting individual assessment and evaluation of individual’s employment and training needs.
• Experience monitoring and recording data into multiple management information systems.
• Experience with interviewing techniques and principles.
• Demonstrated basic understanding and working knowledge of job matching, referral and placement, job readiness, assessment techniques, labor market, community resources, and job search techniques.

Why we work here
Employment Security employees:

• Make a difference in the lives of people looking for work.
• Receive affordable, quality healthcare, including medical, dental, and vision options.
• Get a generous, paid time-off package.
• Enjoy an employer-funded retirement plan.
• Can sign up for a deferred-compensation program, flexible-spending accounts and tuition reimbursement.
• Work in a challenging and fun environment with creative, talented, and diverse individuals.

How to apply
Your application materials must be received no later than 5 p.m. on November 6, 2009, to be considered for this position.

Complete and submit:

1) To download an ESD application, click the link below.
ESD Application

2) Letter of interest describing how you meet the qualifications for this opportunity

Send your complete applicant package via e-mail to HRrecruiting@esd.wa.gov. Please reference the recruitment number in your email subject line.

To be considered for this position, you must submit a complete applicant package and follow the application instructions. Incomplete applicant packages will not be considered.

• Application materials must be in Word format (no PDF or scanned files).
• A signature is not required on the application form.
• Please do not password-protect the application form.
• Only electronically submitted materials are accepted.

The application package will be evaluated on quality and completeness as part of the screening/evaluation process. Should you have any questions regarding the application process please check the Frequently Asked Questions - Jobs at Employment Security page.

Agency profile
Employment Security Department (ESD) is one of the largest executive agencies in Washington State government. The mission of Employment Security Department is to help Washington's workers and employers succeed in the global economy by delivering superior employment services, timely unemployment benefits, and a fair and stable unemployment insurance system.

Employment & Career Development Division profile
WorkSource sites statewide and the Web site provide no-fee job-listing and referral services to match employers and job seekers. Special programs and services are available for employers, welfare recipients, veterans, farm workers, persons of disability, unemployment insurance claimants, youth and others. We are here to help workers find employment that leads to long-term career growth.

Other information
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.

Employment Security Department is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request for individuals with disabilities.

Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format should provide contact information via e-mail, or via telecommunications device for the deaf at 800-676-3777.